291 Reviews Found
Confirmed Service Customer
Tanner and the mechanic did everything exactly like I wanted it. I was very happy.
Diane H.
GRAND CHUTE
![2018 Buick Encore KL4CJGSB1JB627260](https://inv.assets.ansira.net/evox/color_0640_032/12262/12262_cc0640_032_G8R.jpg)
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Confirmed Service Customer
The kid checking the vehicle in and out was rude and wouldn���t take no for an answer. I explained to him all I wanted was an oil change
Steve S.
WINNECONNE
![2016 Buick Enclave 5GAKVCKD2GJ103065](https://inv.assets.ansira.net/evox/color_0640_032/10634/10634_cc0640_032_17U.jpg)
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Confirmed Service Customer
Got an Oil change and now my oil is leaking in my garage and driveway. Had to set up another appointment to get it looked at again.
Paul N.
APPLETON
![2022 Chevrolet Silverado 1500 2GCUDEEDXN1517042](https://api.sincrod.com/social/1.0/image/caravatar.png)
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Confirmed Service Customer
Met and greeted as soon as we arrived by a smiling and kind employee!
Mary O.
Appleton
![2021 Buick Envision LRBFZPR47MD148884](https://inv.assets.ansira.net/evox/color_0640_032/15355/15355_cc0640_032_G5J.jpg)
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Confirmed Service Customer
Did good job and inspection. Wife did not have to wait very long. Thankyou!
Jeff R.
Royalton
![2024 Cadillac XT6 1GYKPFRS3RZ700450](https://inv.assets.ansira.net/evox/color_0640_032/53107/53107_cc0640_032_G1W.jpg)
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Confirmed Service Customer
Gabe was extremely professional and had great communication throughout the entire process. Thank you!
Ryan S.
HORTONVILLE
![2019 GMC Sierra 1500 3GTU9DED5KG300805](https://inv.assets.ansira.net/evox/color_0640_032/13133/13133_cc0640_032_9V5.jpg)
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![2020 GMC Terrain 3GKALTEV8LL343197](https://inv.assets.ansira.net/evox/color_0640_032/13864/13864_cc0640_032_G1W.jpg)
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Confirmed Service Customer
They were able to work on my car right away and finished my preventative maintenance in roughly a half hour.
Robert M.
NEENAH
![2018 GMC Yukon XL 1GKS2HKJ3JR374157](https://inv.assets.ansira.net/evox/color_0640_032/12315/12315_cc0640_032_G1E.jpg)
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Confirmed Service Customer
Not my best visit. Raining very hard when I arrived. Wouldnt let me just drive the car in the garage, I had to get out in the rain. Then they checked my 2 filters and recommended I change them when they showed them to me. I asked them to just knock of the bugs and I would change it myself. Didnt do that small request as the filter looked exactly the same when I changed it in 2 days. For some odd reason my passenger seat was in the 1/2 position. Also cant prove it, but when I changed the cabin filter, the screw to hold the cover on was missing. Also this was my wifes car and she noticed grease prints all over the 2 doors. Used to be when you got your oil changed and tires rotated you got a free car wash. I guess a $100 doesnt get you much anymore.
Perry V.
APPLETON
![2018 Buick Enclave 5GAEVBKW7JJ154836](https://inv.assets.ansira.net/evox/color_0640_032/12707/12707_cc0640_032_G1W.jpg)
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Confirmed Service Customer
Tanner, supervisor, PR great,explained what yp be done as I requested, checked all points also explained as to what should have attention ..explained what will be done and additive time wait... efficient...
Bernardo L.
Menasha
![2014 Chevrolet Equinox 2GNFLEEK9E6112620](https://inv.assets.ansira.net/evox/color_0640_032/9238/9238_cc0640_032_GAN.jpg)
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Confirmed Service Customer
Our vechile was done and parked out front for over 20 minutes just waiting for supervisor to come tell us what we owe. Was not going to wait any longer, got up from waiting room and walked into the supervisors area to find hin out in the shop with the guys sitting down on buckets apparently taking a break and playing on phones. Note: there was another customer waiting also for this long inside by the supervisors area. I asked her what is it break time? She said must be. Supervisor came back into office area and said sorry sir for the wait and still had to get my vehcile info entered into the computer system even to charge me. Note: he was out by us over 30 minutes ago asking to replace cabin air filter. You would think by then we would be in the system. Then when we were about to leave finally after paying and said wait I still need to put your oil change sticker in the car. This is the 2nd bad experience we of had there. Note: we typically receive a text message with link to vechile which shows video or messages while it is being worked on. We were there at 9am on a Saturday. We received the text message Early Sunday morning. Only go there because we bought the maintenance service program when we bought the car otherwise for sure we would be going somewhere else. Also, this isn't the only Bergstrom location that we had bad service at. Neenah Chevy location as well. Note: Bergstrom Jeep in Kaukana though was excellant.
Chad B.
New London
![2018 GMC Terrain 3GKALVEV1JL316545](https://inv.assets.ansira.net/evox/color_0640_032/12178/12178_cc0640_032_G35.jpg)
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Confirmed Service Customer
Communication could have been better. When I made the appointment I wasn���t told to go to the quick lube building and I went to the service center and had to move to the quick lube building. Also I wasn���t told about the text message billing.
Ricky S.
GREENVILLE
![2022 GMC Sierra 1500 3GTUUDEDXNG664351](https://inv.assets.ansira.net/evox/color_0640_032/51601/51601_cc0640_032_G1W.jpg)
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Confirmed Service Customer
The customer service guys were very friendly and knowledgeable. The gentleman driving the courtesy car was easy to talk to and service was fast. Even though, I wasn���t expecting an $800 service bill, I understood that it comes with owning a vehicle. I���ve always have a good experience when I go to Bergstram. Dealerships. Thank-you!
Christine M.
Menasha
![2015 Buick Verano 1G4PR5SK9F4196484](https://inv.assets.ansira.net/evox/color_0640_032/9838/9838_cc0640_032_G1M.jpg)
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![2021 GMC Sierra 1500 3GTU9DED6MG295598](https://api.sincrod.com/social/1.0/image/caravatar.png)
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Confirmed Service Customer
The service was started at the appointed time and completed before I expected. Thomas was friendly and the video update was beneficial.
David L.
APPLETON
![2023 Buick Envision LRBFZSR48PD170318](https://api.sincrod.com/social/1.0/image/caravatar.png)
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Confirmed Service Customer
working with Gabe and bergstrom auto was a great experience.
Michael F.
NEENAH
![2021 GMC Sierra 2500 HD 1GT49RE77MF314720](https://api.sincrod.com/social/1.0/image/caravatar.png)
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![2023 GMC Yukon 1GKS2BKD0PR196269](https://inv.assets.ansira.net/evox/color_0640_032/51407/51407_cc0640_032_G1W.jpg)
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Confirmed Service Customer
The service technician was friendly and efficient. My car was well cared for and I was back on the road with confidence.
Pamela V.
APPLETON
![2012 Buick LaCrosse 1G4GJ5E38CF377569](https://inv.assets.ansira.net/evox/color_0640_032/7508/7508_cc0640_032_GAN.jpg)
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Confirmed Service Customer
Was greeted by service tech, discussed appointment, escorted to waiting area, and appointment went smooth.
James W.
Neenah
![2018 Buick Encore KL4CJBSB4JB634996](https://inv.assets.ansira.net/evox/color_0640_032/12262/12262_cc0640_032_G8R.jpg)
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Confirmed Service Customer
Got a screw in my tire; everyone is friendly and fast; I appreciate them accommodating my busy schedule. Starr is a true gem of a human.
Stacey H.
NEENAH
![2023 GMC Yukon XL 1GKS2JKL6PR465747](https://api.sincrod.com/social/1.0/image/caravatar.png)